FAQ

Q

Where is your factory located?

A

We have two plants, one locates in liantang industrial zone, gongming, guangming new district, Shenzhen, which is our headquarter; The other is our branch factory,locating in anfu industrial zone, anfu, ji’an, Jiangxi.

Q

Can I get some samples?

A

You are welcome to place sample order to test our superior quality and services. Please send your specification to se@szeje.com

Q

When can we get the reply?

A

Any inquiries will be replied within 24 hours.

Q

Can you do customization according to our requirements?

A

If you need the networking cable, telephone cable, USB cable, HDMI cable, we are professional to support you.

Q

What’s your payment terms?

A

We usually accept T/T, PayPal, Western Union, L/C, other payments can also be negotiated.

Q

What are the major modes of transportation?

A

DHL, UPS, FedEx, TNT, EMS . Air Cargo and Sea Cargo, Direct line, Air Mail  be accepted according to clients' request.

Q

How long is the warranty period?

A

All our products come with one year warranty. More than one year, if there is any quality problem or question, we could offer technical support and service, too .

Q

How to contact us?

A

If you want to contact sales team, email us at se@szeje.com, or click inquiry from our website.
If you want to get technology support or after-sales service, email us at rd1@szeje.com