
FAQ
FAQ
Q |
Where is your factory located? |
A |
We have two plants, one locates in liantang industrial zone, gongming, guangming new district, Shenzhen, which is our headquarter; The other is our branch factory,locating in anfu industrial zone, anfu, ji’an, Jiangxi. |
Q |
Can I get some samples? |
A |
You are welcome to place sample order to test our superior quality and services. Please send your specification to se@szeje.com |
Q |
When can we get the reply? |
A |
Any inquiries will be replied within 24 hours. |
Q |
Can you do customization according to our requirements? |
A |
If you need the networking cable, telephone cable, USB cable, HDMI cable, we are professional to support you. |
Q |
What’s your payment terms? |
A |
We usually accept T/T, PayPal, Western Union, L/C, other payments can also be negotiated. |
Q |
What are the major modes of transportation? |
A |
DHL, UPS, FedEx, TNT, EMS . Air Cargo and Sea Cargo, Direct line, Air Mail be accepted according to clients' request. |
Q |
How long is the warranty period? |
A |
All our products come with one year warranty. More than one year, if there is any quality problem or question, we could offer technical support and service, too . |
Q |
How to contact us? |
A |
If you want to contact sales team, email us at se@szeje.com, or click inquiry from our website. |
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